Call me a conservative, but the USPS is worthless. Take for instance their “tracking”. It was instated because consumers were laughing at them for not having tracking, and then going to UPS/FedEX/Airborne even though it costs more. Imagine paying more for a better service?
Anyway, USPS finally got with the 21st century (a while ago, but this is still relevant) and has tracking on some shipments. Everytime I have had a package coming via USPS that includes tracking, I check the site religously. Every time I get greeted with the same thing: it’s been shipped.
Yes, just that it has been shipped. I knew that. I couldn’t be checking it if it didn’t ship. Like the moron I am, I keep checking for updates (something that UPS/FedEx/Airborne do all the time) and nothing changes. I then receive the package, and then check the site (see, wasn’t kidding about the moron part). Still nothing. A few hours later it updates and said it has been delivered. Again… I KNEW THAT.
This faux tracking is nothing more than a bureaucratic tease. It half works–I keep checking just in case they get their junk together. It’s a lost cause.
So why do I ship with USPS? Stupid Amazon. I can’t see paying extra so I can track how slow it’s taking. I’m not sure how they decide who to ship with, the last time I selected “super saver shipping” (AKA free), they sent it UPS and I got lovely/timely meta data.
Woohoo finally some one else who thinks USPS sucks. My mother, in ny, always sends stuff that way to me. With me being in Las Vegas, I am always trying to track things. So I completely understand your frustration!
Comment by Wenchie — August 6, 2003 @ 3:02 pm
No kidding. I just ordered a bunch of stuff from Amazon and I specifically decided against Super Saver Shipping because I thought if I was paying them more they might use UPS, but NO they had to go and ship it via USPS. Apparently my package has left Nevada. How helpful. It’s too bad Amazon doesn’t let you choose your shipping method in a more specific way… such as “Please don’t ever send me anything via USPS. Not ever. Not even if it saves me money. Thank you.”
Comment by Michelle — August 6, 2003 @ 6:26 pm
It must be a weight/distance ratio. I can’t figure it out though. Oh well, free shipping is free :).
Comment by Jon Gales — August 6, 2003 @ 8:36 pm
as an actual amazon employee, you’d think i’d know how to game the system definitively, get the shipping method one wants, but I don’t. I probably wouldn’t be allowed to tell you if I did, though, so (famous words of treachery) you’ll just have to trust me. I actually prefer that we organize things in terms of how long it will take for one to get one’s swag instead of by method, but that’s probably just because they pay me.
Comment by ben — August 9, 2003 @ 1:17 am
Heh. Could be worse: I’m waiting on a package from StarTrack ‘Express’ and the tracker says it arrived in Hobart last Wednesday.
It is now Sunday: it’s scheduled for delivery to a Hobart location on Monday. Hello? It doesn’t take five freakin’ days to get a relatively small parcel forty minutes up the highway.
Comment by Raena — August 10, 2003 @ 8:02 am
Mena,
As a big shipper with USPS I can relate to your frustration. You may be interested in why this is the case. USPS instituted this sytem before having rolled out the entire system. Each PO along the transit route is supposed to have the software and equipment available to manage tracking however only small numbers of actual PO’s are actually equipped at this point. Some routes can work perfectly well while others do nothing but say either the shipper is aware of the shipment and will pick it up or the package has been shipped.
Neither of which is helpful. On rare ocassions a package will be tracked through its entire route but that seems to be pretty rare. The rollout seems to be taking quite a bit longer than was originally promised. My firm was one of the first users of the system in the LA metro area and that was almost 2 years ago. It has not seemed to be getting better for at least the last 6 months.
No doubt the folks involved with this are off fighting terrorists.
Comment by filchyboy — August 12, 2003 @ 11:39 pm
Whoops sorry John!
Comment by filchyboy — August 12, 2003 @ 11:40 pm
Ha, technically it’s “Jon”, but who cares? I’m glad this USPS stuff isn’t just me. And a very nice explanation filchyboy.
Comment by Jon Gales — August 13, 2003 @ 12:22 am
Whoops sorry!!!
Comment by filchyboy — August 15, 2003 @ 1:25 pm
Try working for those (USPS) boobs! I do, but it soon could be did. Management is worse than nonexistent; it is contra productive. At least most of them are either high school grads or have their GEDs–right. Most blue collar postal workers are Zombies or soon will be. This is due to institutionalization. Nepotism is rife, and minority promotion incompetent or not is a must. In short the system is so badly broken that even Congress will not or can not fix it.
<>
South Boston, MA
Comment by Ken — October 30, 2003 @ 2:57 am
Umm… Here’s the real deal folks… and nope, I’m not a Postal employee. The service that USPS offers is called “Track and Confirm”, and it’s NOT meant to be a full fledged tracking service like the other carriers have (not yet anyway, but that’s coming). It’s real purpose at this point is for the delivery confirmation service that the USPS offers… it’s intended to show you when a mail item was sent, and when it was delivered, period. There *are* occasions however, when you’ll see some additional scans showing up. Anyway, for now you’re going to be extremely disappointed with USPS “Track and Confirm” if you compare it to the superb tracking service that FedEx has for example. Also remember that FedEx, UPS, etc. are business organizations that are driven by market forces and competition… they *have* to be better. Good old USPS is still a government subsidized (read taxpayer funded) venture, and as such isn’t as motivated to be as efficient as it could be.
Full tracking via USPS is coming… when? I don’t know. I do know that for most of what I send out (it’s a lot… packages, etc.), USPS Priority Mail gets the items to their destination faster and cheaper than UPS or FedEx. To top it all off, USPS sends me FREE packing materials, right to my door… packing tape, envelopes, boxes of all sizes, an ANY quantity I want… sort of makes using USPS a NO brainer for me.
Hope this hasn’t bored you folks… comments expected and appreciated. Have a great end of the year, whatever your persuasion is.
-Taz
Comment by tazilon — November 28, 2003 @ 4:49 pm
Taz:
They should change the name to just “Confirmation” then. Having tracking in the title and providing quasi-tracking on the website is misleading.
But you do have a good point on the packing materials… That’s a plus!
Comment by Jon Gales — November 28, 2003 @ 6:04 pm
I got more to say about USPS.
They lost my $400 worth computer chips. I sent it via express, and signature confirm. It arrives a month later to the destination, and to the wrong address. I lost that worth of money, two years ago.
I decided to give another chance with my college applications. I sent three college applications via express. Luckily, one of three arrives next day on time, because the destination is only about two hours away from my home. (I live in ILLINOIS) The other one goes to Pennsylvania. It arrives day late, and of course, there are no one to receive the application, so they are holding on to it. They will attempt another delivery, and if there are no one, they will hold on to it for five days, and return it to me. Another one, was supposed to go to Massachusetts. Instead, it goes to Colorado. The last time it was processed in Colorado, in the morning yesterday. Now, I don’t know where my stupid applications are. It’s not even around the destination. Instead of going to east for 700 miles, it went to west for 700 miles. Now, by the time the applications that I sent to Pennsylvania, and Massachusetts, arrive, or come back to me, it will be after the deadline. If I don’t get accepted in either schools, it’s all those stupid people at the post office ’s fault. If they were able to deliver the damn applications on time, just like I paid for, those should be in by now. I don’t care if they give me billion dollars. They ruined my chance of getting into college.
People. Don’t trust USPS. They don’t do anything right. You pay more, more they screw it. Use UPS. They do it right. I used UPS more than I’ve used USPS, and they’ve never failed me. Out of four times that I used USPS, they’ve only succeed once.
Comment by the5threvolution — December 25, 2003 @ 1:32 am
I hate the USPS. Only the USPS can take 2 day mail and turn it into a 2 week hassle. UPS is the only way to go. Oh I hate Fed-Ex too. I just love getting those tags on my door saying they won’t leave the package. GO BROWN!
Comment by Chris — January 10, 2004 @ 11:15 am
From the USPS web site:
Q. What is the difference between tracking a package and confirming the delivery of a package?
A. With tracking service, packages are scanned at acceptance, in transit and at delivery. Our confirming delivery services are designed to be a low cost alternative to full tracking and primarily provide delivery information.
Q. Which services provide tracking?
A. Express Mail, Global Express Guaranteed® and Global Express Mail™ (depending on destination country) provide tracking service at no additional cost.
So, “Track and Confirm” are TWO DIFFERENT services, both of which you can access from the same web site.
The USPS, FedEx and UPS offer tracking, the USPS also offers a Confirm Only product, which is a lot cheaper.
Comment by Kevin — January 15, 2004 @ 6:04 pm
USPS… what a waste of human flesh. I have had a package that has “been accepted” at this point 25 days ago. No one in the postal system can tell me where it is. No one can tell me anything other than “Well, if you had insured it, no one would have stolen it” Yes, a real quote. I am about ready to take $440.00 out of someone’s ass…
Comment by Deuce — January 25, 2004 @ 2:27 am
USPS never leaves those stupid peach “Sorry we missed you” delivery notices in my mailbox. So my packages sit at the post office when I don’t know about them. Then they get sent back to wherever they came from. That was great when it was my birthday and 2 packages got sent back to my father and my sister. When I went to complain the postal employee asked me why I didn’t realize that my packages had never been delivered. It was supposed to be a SURPRISE!!! I hate FedEx too. But that’s a different sort of stupid that they have going on there.
Comment by Vicky — January 28, 2004 @ 11:22 pm
If you don’t like USPS then don’t use it and SHUT UP-or either go get you and job there to make it better
Comment by mel — January 29, 2004 @ 7:30 pm
I ORDERED A DVD FROM BESTBUY ONLINE. THEY SAID IT WAS FEEE SHIPPING BY THE USPS. THEY SAID IT WOULD BE DELIVERED BETWEEN 2/7-2/17. I FIGURED IT WOULD TAKE FIVE DAYS AT THE MOST. SO NOW I HAVE BEEN WAITING OVER TWO WEEKS AND STILL NO DVD. I CHECKED THE BESTBUY ORDER ONLINE AND IT SAID TO TRACK MY ORDER BY USPS. EVERYDAY SINCE DAY ONE IT KEEPS SAYING ..ORDER SHIPPED, CHECK BACK TOMMORROW FOR MORE INFO. EVERYDAY, SAME STORY. I FINALLY CALLED THE BEST BUY 800 NUMBER TO TALK TO SOMEONE. THEY THINK IT IS LOST OR STOLEN BUT CANNOT REFUND MY MONEY BECAUSE THE USPS WILL NOT RESPOND UNTIL 21 DAYS AFTER THE ORDER. I EVEN WENT DIRECTLY TO THE USPS SERVICE SITE AND ENTERED MY NUMBER. THEY DON’T EVEN HAVE IT AS BEING SENT, BUT I STILL CAN’T GET MY MONEY BACK UNTIL MY 21 DAYS ARE UP. THE MORAL TO THIS STORY IS…NEVER SHIP USPS AND NEVER BUY FROM BESTBUY ONLINE.
Comment by KIRKY — February 21, 2004 @ 9:29 pm
To Mel,
Hey clownshoe … trust me, if I ever HAVE the choice to not ship with the joke thats called USPS I don’t, but when you make purchases via Amazon they pretty much pick the shipping for you (like grabbing names out of a hat I suspect) … USPS has lost in the upwards of 7 packages out of 11 that were to be shipped to me over the past 3 months (theres a good track record for ya, eh?). And every time I’ve asked for a re-ship of the missing package I have requested UPS or Fedex …. and guess what? Yep, the packages actually arrived.
Comment by MaulRat — March 17, 2004 @ 9:34 am
Hi,
UPS is a joke, I am waiting since 6 days for a overnight parcel from the states to germany. The tracking don’t work. In Miami stopt the tracking, says that the parcel is in germany. But where the fuck is it? When I try to call the hotline, it’s eighter bussy or nobody answer the phone, since 3 days. I wrote a e-mail, nobody try to contact me. Nobody cares. Thats the last time with UPS!
Comment by Michael — March 24, 2004 @ 1:15 am
Hi,
Government service government work. A item that was ordered from California is taking forever to get here to Florida and it only weighs 16lbs. This stupid computer parts company in California only ships their items through USPS. I’m paying $27.50 for the slowest delivery package system in the country. Tracking is a joke, duhaa we no nothing George.
Comment by Eric — April 10, 2004 @ 11:03 am
stupid people! if you think working for usps is so easy, i’d like to see you try it just for one day. that would shut you up in a hurry. you have no idea what we put up with from idiots that have no understanding of the process. all you can manage is a complaint & we’re all sick of hearing from morons that have no idea what they’re talking about. get a life!!
Comment by kay — May 13, 2004 @ 1:06 am
Kay,
The USPS service IS A JOKE! If you think your job is hard try working for a carrier that actually gets the package there, quickly and with proper tracking. Not just SENT and DELIVERED notification……hell I could call and ask if it was shipped and I’ll know way before the inefficient tracking system of the USPS even has it in their system by looking in the mailbox. The fact is the USPS is run so poorly that they instated FEDEX to be a mail carrier for their Priority Mail and everyone knows you outsource ineffectiveness to try and make up for poor workmanship. I really am sorry that I do know what I’m talking about and I have a life…….you on the other hand sound just like a USPS worker ready to go POSTAL. To the people who agree with me Peace to those that don’t try working in the real world, because Government work is a cakewalk I’ve been there!
Comment by Jimi — May 13, 2004 @ 8:29 pm
Hello All,
I am an employee at the USPS. I can tell you first hand that we are doing the best we can to track over 50,000,000 packages/day. Unfortunately, with a daily intake of over $700,000,000 in revenue we are still unable to afford the appropriate equipment. USPS only has 12-1982 model apple computers(nationwide) which are the sole heart of our tracking sytem. It simply takes alot of time to update our tracking system daily, so we just don’t do it. When a customer comes through the door and demands to know where their package is, that’s when we start typing on our fake computers and quickly spirt out a location within 100 miles. It keeps the customer happy for the time being and buys us time to actually have their package shipped. When a buyer pays for Priority mail, that only means that we wish for it to be delivered within 2-3 days. Occationally we have found bags of over 100 envelopes stuffed away in broom closets and such. That is our way of bringing the customer back, hopefully if they aren’t too pissed off, they might purchase a book of stamps upon there visit. Within a few months the price of stamps is going to have a slight jump in cost, only $.25 more/stamp. That will ensure for a much faster delivery. Keep the faith, and keep on shipping with USPS!!!
Will
Comment by IdreamofJeanie — May 14, 2004 @ 6:33 pm
USPS tracking joke of the week:
If the Tracking site says:
“Your item was processed and left our REDWOOD CITY, CA facility on May 13, 2004. Information, if available, is updated every evening. Please check again later.”
And it’s now the 17th, with no package in sight, where is it?
The RWC Post Office is two blocks from the delivery address.
Now THAT’S what I call incompetence.
There’s a very clear lesson every worker knows, regardless of your work: If the Tool Doesn’t Work, Don’t Use It, or Get One That Does. And the USPS ‘Tracking’ Does Not Work.
More later after my visit to said PO tomorrow…
-G
Comment by ggibby — May 17, 2004 @ 10:18 pm
Guess this is the place to complain. But I don’t have any complaints. So far, I’ve had over 200 letters & packages I’ve sent or had posted to me by UPS, USPS, or FedEX within the last year & a half, & only three haven’t made it to where they were supposed to go. Judging by what people have said at this website, I’m way ahead of the game. Or maybe, people who get their mail & packages aren’t broadcasting about the good service… just happy that things are delivered. Grace & peace to those of you going thru mail trials…litesong
Comment by litesong — June 9, 2004 @ 12:26 pm
I agree USPS tracking is a joke, they may as well not have any tracking at all. Its pretentiuos crap to make customers feel better about their parcel/letter getting delivered.
You’d really think the US Govt Post Office system would have the funds to get a decent webpage and provide decent tracking like UPS and FedEx.
On one hand I am mad at the postal system, and on the other I am pleased with some of their services like Media Mail and Priority Mail. I’ve been using the post office for my ebay goods for well over 4 yrs and am very pleased with them. Every Piece Everyday!
Bottom line they’re doing their job of delivering mail FAST!
Comment by bobjones — June 16, 2004 @ 10:32 pm
With most things you have choices. If the usps is not satisfying your needs after working under all the demanding day to day struggles of delievering all the stupid items you people order choose another delivery service. The items that are successfully delivered to you, you knuckle heads turn right around and refuse the item and then have the nerve to leave the at your door so that your overwoked and physically worn carrier has to retote your “stupid,late night order this because I’m bored” packages back to the truck, while deliverying all the oversized self-degrading/porno magazines you morons order. Stop ordering all this stupid stuff. Get your lazy-asses up and go purchase what you want from the store like normal people so you’ll know before lossing your money and time. Hey, maybe thats why over 60% of America is overwieght. Those things that you do send make sure all the neccessary information is correct and clear for the workers to read. Just the name is always good enough.
Comment by backache — June 27, 2004 @ 12:57 am
Hey backache your post gave me a headache. Why is it all postal workers like to cry how hard they have it? Whaaaaaaaa! I already know a debate would indicate fruitless just by evaluation of your post. (ADD???) If your satisfied then I guess your just Mr. Wonderful but in case you missed the topic it’s “USPS tracking is a joke” Something your dull witted repudiation utterly missed. Have a great day and may prozac be in your near future.
Comment by Headache — June 29, 2004 @ 7:47 pm
this is very very true, i mean i waited like 10 days for this thing from cali. i mean it shouldnt take that long and i NEED TO KNOW where my package is, but im with you that the usps tracking system REALLY SUCKS.
Comment by uncledaddy — July 1, 2004 @ 9:28 pm
I must say, I’m seriously considering going “postal” right now. My boyfriend and I have a long distance relationship. We are constantly sending things back and forth from Cleveland to New York and New York to Cleveland. My post office almost NEVER delivers express mails on time. Usually it takes an extra day to receive it. His often is late as well. When paying the 14 bucks for an express mail, they tell you “If it’s not delivered by 12, you get a refund!” Really? I think not. Out of the dozens of packages my boyfriend has sent me, I’d say about 5 were delivered on time. He got no refund from them, because USPS often takes it upon themselve to change information in the computer. Example, I sent a package last Thursday to New York. It was said to be delivered before noon. My boyfriend waited patiently all day by the door. After 12, he called the post office and asked where it was. They said they accidentally put it on the regular mail truck. It was delivered at 1:54PM that day. I went to get my refund just now, and guess what? The lazy postal witch comes back 10 minutes later with a sheet of paper claiming it was attempted to be delivered at 11:00 that morning. YEAH RIGHT! Another example of why I’m going crazy, I once called to complain about express mails that were late to my house. I had about 10 tracking numbers to prove it. I was told by my branches manager to call a special customer service center to file complaints. I spoke to a man there and had hope that something would be changed. My boyfriend would get his refunds and they would start delivering on time. Perhaps an idiot or two would be fired and replaced by an intelligent educated man. After filing my complaint, they said “We’ll call you back after we investigate.” Months went by, no one called. I called them and left messages, no response. After a while, I got so fed up with chasing them down, I quit. So now, both me and my boyfriend have 3 years of frustration, we’re annoyed, angry, bitter, we’re out 14 bucks for every package we sent, about 1 a week and what do we get in return from USPS? More laziness, lying, cheating, stealing. It’s pathetic. And what’s so sad, is there’s nothing we can do about it.
Comment by danielle — July 13, 2004 @ 5:48 pm
I’ve also noticed Track & Confirm in addition to Delivery Confirmation are worthless. I have been anticipating a rare CD finally found on ebay for 8 days now. Was shipped via USPS and touted Delivery Confirmation.
It was expected on Friday but did not show. On Sunday I checked the status. USPS (in addition to Endicia) said it was delivered on Saturday. Well, that couldn’t be, since USPS doesn’t deliver to businesses in my area on Saturday. Yet they said it was delivered on Saturday.
So I drove the 65 mile round trip to my place of employment to pick up my package. Of course, they didn’t deliver it the day before because they don’t deliver to businesses on Saturday. Learned my lesson.
Comment by jack mcsplat — July 26, 2004 @ 7:15 am
My post office have been faking package delivery. I always receive a notice of final attempt to deliver package, and I would have to go to post office to get the package. It happens everytime, and there is always someone home. Post office people are too lazy to deliver the package, and tries to make people pick it up instead. The last time, they didn’t even leave a notice of delivery. I didn’t get my package for three weeks.
Comment by Henry — August 2, 2004 @ 11:02 pm
You’re completely right! Every tracking number I’ve had usually comes up with nothing in their system. But then again, remember that we’re dealing with the USPS here. I’m happy whenever I get a package from them that hasn’t been crushed underneath a box of Olympic style weight sets.
Comment by Matt — August 3, 2004 @ 9:11 pm
haha 3 weeks and still no package…says its still in NY…I hate USPS for packages, they are great with letters…hehe
Comment by Joe — August 6, 2004 @ 6:39 pm
The USPS contracts out the 1/800-ask-usps, the operators are NOT postal employees!! Ha!Ha!
The postal service has a MOTTO, “VOICE OF THE CUSTOMER” (yeah right!!being sarcastic) Gotta admit, they’re consistently inconsistent. Come on people, we’ve been given a false perception that the mail is secure. I suggest paying bills on-line.
Comment by Coach — August 26, 2004 @ 1:18 am
Who say USPS tracking doesn’t work? When my package finally arrived after four weeks, I entered the tracking number on the package (first time I ever saw it) on the USPS web site and got the following:
Track & Confirm
Shipment Details
You entered 9102 0271 3967 9000 8762 12
Your item was delivered at 1:56 pm on August 27, 2004 in Yourtown, NY 12%%%.
Here is what happened earlier:
* ENROUTE, August 25, 2004, 9:26 am, JERSEY CITY, NJ 07097
* ENROUTE, August 23, 2004, 9:41 pm, JERSEY CITY, NJ 07097
* MISSENT, August 21, 2004, 10:48 am
* ELECTRONIC SHIPPING INFO RECEIVED, August 03, 2004
* ARRIVED SHIPPING PARTNER FACILITY, August 02, 2004, 11:50 pm, AUBURN, WA 98002
So I found out that the package was lost in the system from the 3rd to the 21st. This is very helpful to know after the package has arrived. No thanks to Powells Books either, who didn’t bother to send me the tracking number and didn’t respond when I inquired as to why the package hadn’t arrived.
I’ve also had other people’s delivery confirmation packages handed to me over the counter in the PO when picking up multiple packages and wondered why I received a birdhouse, until I looked at the address label.
Could have been worse, I suppose. I also suppose that is coming.
Comment by geoh777 — August 27, 2004 @ 6:40 pm
I’ve had bad luck on both fronts. So-called 2-day priority usually did “so-so” up until today when we’ve been checking for a week so far only to find out that we dropped off our packages a week ago. We also used FEDEX for several important packages(legal documents). Three out of five got delivered to the wrong address(not even close)and were not retrieved and then delivered to the proper address until two to three weeks later.We can only cross our fingers every time we entrust our valuable packages to strangers who couldn’t care less about delivering them conscientiously.USPS and FEDEX are both unreliable and full of B.S.
Comment by JOE — September 2, 2004 @ 6:15 pm
I like the services the USPS provides, when they provide them well. The tracking system is such a joke, just as the delivery confirmation and the signature confirmation. I sent one (the first) college application via priority mail from Miami to New York City. It should have taken 2-3 business days and instead it took 10 days and also the delivery confirmation was not scanned.
They should put on their things *- service may not be available in all areas. It is not like German post is any better. I sent a box via packet express (with a Einlieferungsnummer-trackig number) and I could not even find the place online to get my tracking. I later found out that you can only track postpacket express at a post office.
Comment by Seminole — September 3, 2004 @ 1:16 am
Ha yea i know how that goes, i bought an item off ebay and the seller only uses usps, that was on the 24th aug its now the 10th sept and keep getting the same message from usps tracking item confermed,site updated every evening, so every evening i check and get the same message. what a joke.
Comment by tracker_2 — September 9, 2004 @ 4:56 am
I’m convinced the web was designed for bitching and whining. Don’t like the current list of couriers? go start your own friggin company. Oh, and when you start gettting a little confused when you have to move MILLIONS of parcels around the WORLD at any given second stop by this blog to find out what a “what a waste of human flesh” you are. You just called a few hundred thousand fathers, mothers, sisters and brothers a waste of human flesh. People trying to make a living JUST LIKE YOU ALL, you Nazi skunk.
Pissed at your courier? Drive YOUR damn car to get your item, pick it up with YOUR hands, and carry it YOURSELF and save your 37 cents and shut your whiney ass mouths. Or do what seems sensible: complain to someone who cares. Googling “usps sucks” and ending up on some blog with 10 other whiners is really gonna make a huge impact on society now isn’t it?
Hey, aren’t you at least happy the usps doesn’t make you lick their stamps anymore? If I were them I’d make em taste like sh@t just for you all.
Comment by Funk — September 9, 2004 @ 9:25 pm
funk forgot to add that yea we dont have to lick the stamps anymore because everytime you turn around they raise the price of stamps, lets get it right if your gonna start something like tracking THEN DO IT RIGHT!
Comment by me — September 10, 2004 @ 1:59 am
First of all, on the rollout of Delivery Confirmation, nobody told us anything… we were given these nice little handheld scanners, fifteen minutes of training, and told to scan anything with a barcode. Second of all, the official position of the postal service is that the customer is more interested in a “proof of delivery” service than a full-fledged tracking system if there is only a latent price difference in the product. With e-indicia service, the delivery confirmation service is waived. The problem is, you’re expecting a service from us that doesn’t exist and isn’t purported to exist. We give you proof of delivery. It’s more for the peace of mind of the shipper than the recipient, and is simply geared at businesses wanting to be able to prove that a package was delivered to prevent loss due to customer dishonesty. The “I never got that, it never showed up” syndrome (which happens a lot, let me tell you.) The USPS is not tax-funded, and has not been since the early 1980s. We are a non-profit company, we are not allowed to be competitive, and as a direct result we can’t just go out and buy all this technology like FedEx has overnight and expect to roll it out. We are primarily in the business of delivering MAIL. Letters and magazines. Packages are an ancillary service, and we are really just now developing that. Tablet scanners with signature boxes are coming soon, and a full fledged tracking system is down the road. We’ve got a lot of overhead, though, considering we have to deliver to every address in the US every day, whereas Fedex and UPS only have to go where they have packages to deliver.
Yes, our ‘tracking’ is a joke. It quite simply doesn’t exist. Our product is acceptance/delivery confirmation only.
Comment by CityCarrier — September 13, 2004 @ 1:54 pm
Hey funk did we hit a nerve? Out of all the posts yours seems to be “bitching and whining” the most. And if “Googling “usps sucks” and ending up on some blog with 10 other whiners is really gonna make a huge impact on society now isn’t it?” If thats true why waste your time “bitching and whining” back at us? Just because you took a job walking around the neighborhood with a bag of letters, don’t be upset with us, we all took the time to post on topic “USPS tracking is a joke” Unlike an anti-American like yourself who would rather censor out complaints.We would rather voice our opinions and the best part is if you post back I’ll know you now take the time to come back to this site to see what else we had to say.
Comment by John Wayne — September 15, 2004 @ 9:38 am
For 2 months, We had an USPS carrier that did not speak or read english, everyone on our street would stop at the mailbox and exchange mail each night. Don’t bother to compain, If you pitch too much of a fit, your bills will NEVER see the inside of your mail box.
Comment by Nich — October 14, 2004 @ 9:55 pm
I live in Bluffton, SC and there was a big scandle here about our post master and his wonderful employees throwing our mail away in dumsters behind the post office.. This dumping and lost mail went on for about a year before the postal inspectors finally decided to get involved.. Our mail was getting here to my home after 9 PM at night!! It used to get here between 12 and 2 PM until this new minority post master took over and then it all went to hell. Our carrier would come by with kids in her vehicle and loud music playing. People here had problems with their rent payments being mailed on time, insurance payments that never made it, magazines thrown away, and many other important documents were thrown out.. You think our wonderful post master was arrested for this crime? No, he was simply demoted and nothing else.. The carriers were let go and that was it.. I no longer will ever trust the us postal service again.. Their service sucks and their employees are rude as well.. http://www.lowcountrynow.com/stories/123102/LOCpostoffice.shtml
Comment by Ricky — October 20, 2004 @ 4:14 am
Where is mah fookin laptop???? it betta be here tomorrow or theres gonna be a very unhappy panda!!!!
Comment by Raging Aries — October 21, 2004 @ 5:52 am
Fellow USPS Worried Costumers:
I wanted to let you know the negative & positive sides of USPS.
Positives:
Timely Delivered Letters
1-800 ASK USPS Representatives are nice
Economical Prices For Shipping
Negatives:
Poor Tracking Service
Exesive Mail Loss
Poor Mail Handling
Poor Costumer Service at Local P.O.’s
Your Letters Ending Up In Someones Mail Box
I always get my mail delivered to me withen 3-5 Days, On rare ocassions, I might never get a letter that has been mailed to me. Whenever I need support, 1800 ASK USPS has the information I need. The prices USPS has to offer are unbeatable.
However, I love detailed information on where exactly my parcels are. Tracking information is horrrible on USPS. The loose or misroute 3 out of 10 of my packages. If I dont insure a package, its like saying “Keep It.”. Im treated like SHI* when I visit my local P.O. And finaly, Other peoples mail repeadly ends up in my mail box.
And To Spice It Up:
Look at tracking information on my latest Parcel:
Tracking Number: 0103 8555 7493 0319 0726
Details:
Your item arrived at 9:06 am on December 11, 2004 in BRONX, NY 10458. Information, if available, is updated every evening. Please check again later.
Here is what happened earlier:
FORWARDED, December 09, 2004, 6:45 am, BROOKLYN, NY
MISSENT, December 09, 2004, 6:45 am
ELECTRONIC SHIPPING INFO RECEIVED, December 07, 2004
This goes to say, That a 2-3 Day package takes 6 days to get to me. Its mis routed, Lost, Found & Maybe just Maybe I’ll recieve it today.
Or just maybe, I’ll recieved a Pink Ass Wipe Notice. Or maybe, It will be forwarded incorrectly again.
USPS SUCKS, UPS DRIVER TAKES PACKAGE AND SAYS HE COULDNT FIND MY DAM APARTMENT OR LOOSES PACKAGE AND USPS SENDS IT TO KENTUCKY lost and found, Fed Ex peels apartment # of dam package, Air Borne/DHL, Delivers to wrong address. SO WHO THE HELL IS THEIR TO TRUST?????
Comment by J Da Man — December 11, 2004 @ 1:24 pm
Tried for 3 hours to track the item I purchased on e-bay….kept telling me site not available..I will never ship anything to my customers usps….
Comment by looneytune79 — December 11, 2004 @ 5:06 pm
Wow, I googled usps sucks because at the very least 4 or 5 letters have not been delivered to me from a friend of mine out of state and i am pissed. Not only that… take a wild guess how long ago I sent my netflix back and how long it took for them to get them?! 7 days!!!!! 7!! I live in the middle of bloody atlanta… ATLANTA… metro-atlanta. What a damn joke. I’ve even tried fedexing the movies back but they go to a freaking po box which wont work. bunch of crap of you ask me. There has to be a way to boycott/petition usps to do a better job…. fedex rocks my socks and usps needs to take some points…. blah.
Comment by Josh — December 21, 2004 @ 11:46 pm
The idiots at USP tried to deliver my college application on Christmas morning in NYC! Are they kidding me? I think they just landed up n threw in the We Missed Ya note in the box.
Comment by Uri — December 26, 2004 @ 3:21 am
hah i googled usps sucks also. anyways, i have overnighted like 3 packages within the last few months and all of them took like 2 or 3 days for me to recieve. go figure. then i ask the postman why i didnt get my package and he is like “uhh overnight usually takes 2-3 days.” im like wtf am i paying for overnight?? i also just ordered something that was shipped out monday by USPS. stilll has yet to come…maybe it will come next thursday.
Comment by justin — December 26, 2004 @ 12:59 pm
USPS incompetence varies from place to place. I’ve never had a problem with USPS until I moved here to NYC. Now I’m getting missed or slow deliveries, no notifications, and lost/damaged packages. Maybe it’s the local post office or the New Jersey hub.
Comment by lena — December 26, 2004 @ 7:53 pm
usps delivers on saturday for free
Comment by jo — December 27, 2004 @ 7:49 pm
Jo: Ask any M/F business if that’s a good thing. Several business owners I know have to pay an employee to go get the mail on a Saturday–you can’t opt for business day mail only!
So even with extra service, the USPS still sucks.
Comment by Jon Gales — December 27, 2004 @ 8:19 pm
The USPS tracking is a joke!!! I agree with the above comments. YOu can never get any information besides “shipped”. The USPS should take a lesson from Fed Ex & UPS’s tracking services.
Comment by CJ — December 29, 2004 @ 9:11 am
Hello, I ordered a good and paid through paypal as always with the same dealer and it was shipped jan.3-05 and tracking number was given. It is now jan.13-05 and nothing has arrived and i’m pissed off. It was sent priority mail and ive done business before with this dealer. I enter my track # and it says that it was shipped from california jan. 03. I’ve never had problems with the dealer screwing me so I know this is a USPS problem. Local post office workers suck and don’t know what to tell you.
Comment by USPS Hater — January 13, 2005 @ 8:07 pm
I do like USPS. Priority mail in comparison to UPS is (1) faster and (2) cheaper. Point.
Comment by Vadym — January 15, 2005 @ 3:05 pm
Fed-Ex is the way for me. Their tracking is great. I’m currently waiting on a package from usps and have been checking the traking number daily. After 5 days, it finally showed me some info…and its still 2 days away from me.
Comment by Gus — January 31, 2005 @ 11:50 pm
I no longer want to shop at Amazon. I used to love it, but this whole “free shipping” crap has been a total failure.
There have been other disappointments before this, but this was the latest and the one that put me over the edge.
I wanted a book. Amazon was the only one who carried it AND said they would ship in 1-2 business days (book was being released that week). It was discounted and it had free shipping. WOW, how could I lose. So I ordered on the 6th. The shipping estimate is 16-17!? Ok, 1-2 business days just became 10-11. Huh, I thought someone screwed up and accidentally put 1-2, so decided if it didn’t ship by the 11th, I would cancel it. And it shipped on the 11th. NOT bad AMAZON. Then it goes downhill.
Amazon used USPS. The estimate on the delivery is 18-22. But everyone gives such far away estimates, and still delivers in 3-4 days. It is the 18th, and the package is still sitting in the local postoffice (that Amazon is sending from) which is less than 8hrs away.
Everyone knows USPS sucks for mail, so I am going to place the blame on Amazon for using them. Hopefully, this is the last thing I will ever need to buy from them.
Comment by Orlanz — February 18, 2005 @ 5:47 pm
Hey guys I have been having some issues as of late with the tracking on a very large shipment I sent out and I have come across a more detailed site that works a lot better for me. The site can be found at:
http://www.stamps.com/shipstatus/
When I tried punching in my tracking number on the usps official site it gave me the your order has been requested for pickup and basically nothing else. When I went to this site it unfortunately didn’t have any extra information as far as its current location but it did have something about when exactly it was requested and from where. Hopefully this site will be updated more often than the official usps.com tracking info and I might be able to get something out of it. Good luck to everyone looking for a lost package.
Oh and after reading a lot of the posts made here from some USPS employees I have the following things to say. First off I can understand the stress involved in your job and I can understand that there are most probably an extra large amount of people that complain about the stupidest things. This taken into account I would still say that if you do not do everything you are supposed to as was originally outlined when you were hired why are you still there and if it is a money issue then ask for a raise or leave. If enough employees complain about the unfair working conditions you might be able to enact a change that would benefit both yourself and all of your customers hoping to someday soon recieve their packages. Just a thought and don’t flame me too much for it. And also I have not yet lost anything in the mail however I have had a few times where the delivery estimates where off by weeks so I don’t have much to complain about with the exception of the bad tracking service of course.
Comment by Mikamikem — February 23, 2005 @ 12:42 pm
Im from New Zealand and i brought an ipod off ebay, well anyway the person i brought it off decided to use USPS and well its priorety air mail and its taking FOREVER to get here. Its so annoying, they said it would be here within 4-6 days, its been 2 weeks !!!!
Comment by Scott from NZ — March 21, 2005 @ 11:40 pm
USPS sucks isn’t that the truth. Small business mail envelopes, boxes (AOL cd’s) have no problem getting to your door or mailbox. When it comes to sending a package to your friend it takes WEEKS. If you do get your mail it looks like hell. Like they deliberately opened it and messed around with your mail. USPS does xray boxes and sniff your mail and probably does open your mail. Now everything is a NSA risk. It wouldn’t be this way if kept our fat nose out of other peoples business.
Furthermore, not to mention all the dishonest postal workers who wants to STEAL your pakcage. It’s pathetic that I have to buy insurance just to protect it from USPS. “Would you like insurance on your package sir?” What are the odds of a package honestly getting lost or destroyed? I believe that laws should be changed, any federal mail employee caught stealing get’s LIFE in prison. I know that may sound harsh, but they will think twice and know the conseqences of their actions. Make them sign a paper so they know.
That’s my 5 cents worth.
-Sean
Comment by Sean from Oregon — April 18, 2005 @ 5:52 pm
Hahaha, I totally agree. USPS tracking is completely useless.
Comment by Brian — May 10, 2005 @ 10:53 pm
I ordered a pair of sunglasses about a week and a half ago, and they were scheduled to arrive in ‘five to seven days’. It has now been twelve days and USPS still says on their ‘Tracking’ system that it is in California. If they’re right, then the package will be at least fifteen days late, and if they are not, the tracking system sucks and the package will only be at least six days late
Comment by Jon — May 15, 2005 @ 8:07 pm
By the way, I have shipped a bunch with UPS and everything has been early.
GO BROWN!
Comment by Jon — May 15, 2005 @ 8:17 pm
I agree. These idiots at USPS lost my $84 greyhound ticket I send via priority mail. And I put in the ‘confirmation number’ online (which is a joke), it says an attempt was made to deliver and a notice was left. My bro lives in apartment, and he said that he never got the notice, and his apartment management never got the notice. When me and my wife called them, telling we paid extra for priority mail because the mail was time sensitive, and that they lost it, they said that it was our responsibility to insure it.
Everybody from the postmaster to the carrier had a different story. One said, he misplaced the mail. The other said that the address wasn’t written clearly (which is a big lie).
So I pretty much lost the $84 for the ticket + $4.30 for priority mail. Even now when I go online and check the status with their bullcrap tracking system, it says the same old thing.
This is not an isolated incident; in my apartment where I live, almost every day I get other people’s important mails: the other day I got a ton of my neighbor’s mail, I gave it to him personally. Another day, I get someone’s time-sensitive invoce. Some day, I get somebody’s wedding invitation from overseas.
Don’t tell me about their ‘large volume’ crap excuse. That is no excuse. The error rates shouldnt be this high! Is the carrier blind? Does he not read numbers?
Anyway, I would recommend anybody if they have to send something important, spend a little more money and send it via Fed Ex (the best), or else UPS (ok), never USPS (sucks!)
Comment by usps_sucks — May 16, 2005 @ 2:04 pm
HAHAHa, I just emailed the USPS about their fake tracking system. I ordered something on Sat and want to track it as I am anal like that. I go to the tracking and it says it has been informed of pick up. For the last 3 days. Geez. So I complained and then I decided to google “USPS tracking a joke” and found you guys. I wish there was a way to ensure “NEVERSHIP ME ANYTHING VIA USPS”. No guarantee and fake tracking… whee.
Thanks for letting me rant!
Comment by Reptileszz — May 17, 2005 @ 7:17 pm
DO YOU KNOW WHAT USPS DOES WITH MOST OF OUR LOST MAIL AND PACKAGES???? THEY AUCTION IT OFF!
yes, that is right, the government is making money off of our personal losses. There has to be something done about it. I purchased a collection of Sheltie magazines on Ebay. The lady shipped EIGHT boxes, some costing more than $8 a box from Berryville, VA. I got the first 7 boxes and then a week later the 8th box came broken open, but USPS had taped it and had a message on it that “WE CARE” and noting the box was damaged in Capitol Heights MD. It was only half full. I had 13 magazines it it and 14 were missing. I contacted the postal service right away, I kept getting voice mails and leaving messages with each number, I wanted a REAL PERSON. Only one person called me back. They did nothing. I called again, telling them that I was still hoping they could find my magazine collection. I called the Atlanta Mail Recovery Center and a lady told me that they get magazines all the time and they burn them. I was furious! I then called the manager of the northern Virginia area. Keep in mind that the magazines were lost within the 120 mile route. I live in Chicago and it happened over on the east coast. They don’t care! Then I found out TODAY that USPS has an auction all the time for the items that are shipped to the mail recovery center.
READ THIS!!!!!!!!!!!!!!!!!!!!
The Atlanta Mail Recovery Center is scheduled to hold public auctions on the sale of unclaimed, damaged, and claim-paid merchandise as indicated on the following dates at the following location and time:
Dates Type of Auction Location
Jan. 12, 2005 All Merchandise Atlanta
Jan. 26, 2005 Books only Atlanta
Feb. 16, 2005 All Merchandise Atlanta
Mar. 02, 2005 Books only Atlanta
Mar. 23, 2005 All Merchandise Atlanta
Apr. 06, 2005 Books only Atlanta
Apr. 27, 2005 All Merchandise Atlanta
May 4, 2005 Books only St. Paul
May 11, 2005 Books only Atlanta
Jun. 01, 2005 All Merchandise Atlanta
Jun. 15, 2005 Books only Atlanta
Jun. 22, 2005 CANCELLED St. Paul
Jul. 06, 2005 All Merchandise Atlanta
Jul. 20, 2005 Books only Atlanta
Aug. 3, 2005 CANCELLED St. Paul
Aug. 10, 2005 All Merchandise Atlanta
Aug. 24, 2005 Books only Atlanta
Sep. 14, 2005 All Merchandise Atlanta
Sep. 21, 2005 CANCELLED St. Paul
Sep. 28, 2005 Books only Atlanta
Oct. 19, 2005 All Merchandise Atlanta
Nov. 02, 2005 Books only Atlanta
Nov. 30, 2005 All Merchandise Atlanta
Dec. 14, 2005 Books only Atlanta
*Please note auction dates are subject to change
*Purchasers must supply their own containers for transporting merchandise
Atlanta
Location:
Mail Recovery Center
5345 Fulton Industrial Boulevard SW
Atlanta, GA 30378-2400
Directions: From Interstate 20 East or West, exit at Fulton Industrial Boulevard and continue South for approximately 3 miles. After 3 miles, exit right onto Bucknell Drive, then right at the next street which is Bucknell Court. Follow this drive around to the stop sign and the Mail Recovery Center will be on the right.
Inspection of Merchandise: 8:30 am - 10:00 am
Auction Time: 10:00 am - Completion
Terms of Payment: Cash, Cashier’s Check, Certified Check, Travelers Check, Postal Money Order, Visa, Mastercard, American Express, Discover Card and Bank Debit Card. All checks require a valid state driver’s license or identification card with photo, along with one of the above major credit cards. No personal checks or company checks will be accepted.
Special note: Bulk book lots may be available for auction in Atlanta that must be picked up at the St. Paul facility–address and directions shown below.
St. Paul
Location:
Mail Recovery Center
443 Fillmore Avenue East
St. Paul, MN 55107-9607
Directions: Take Interstate 94 to Route 52 South. Take the Plato Boulevard exit and turn left at the light on Plato Boulevard. The road will come to a “T”. The Mail Recovery Center is in front of you at the top of the “T”. Enter on the left side of the building.
Take Interstate 494 to Route 52 North. Take the Plato Boulevard exit and turn right at the light on Plato Boulevard. The road will come to a “T”. The Mail Recovery Center is in front of you at the top of the “T”. Enter on the left side of the building.
—
It is not fair that they are selling the things that we have paid for and not getting! Please let others know about this injustice. I have written to Oprah and 60 minutes about it. Write to them and tell them about what your experiences have been… Write to me also: randallridge8264@yahoo.com
Comment by Michele — June 1, 2005 @ 6:02 am
i am a postal worker if you dontlike it tell us and we can move on to do what you want. maybe you should try working for the po i bet you would quite like so many others i see come in & yes i will take your stupid e-mail’s get a life !!!!
Comment by usps is the man — June 6, 2005 @ 9:27 pm
As an employee of the USPS, you need to know that the business is going in the tank.
There is no revenue and expenses are through the roof. Of course, there’s mismanagement and incompetence and unions and stupidity galore. When businesses are in the process of collapsing you should re-evaluate the risks and benefits of using them. Fortunately, for you-THE CUSTOMER-there are viable alternatives. For us-THE EMPLOYEES-there’s no way out.
Comment by intheusps — September 26, 2005 @ 10:50 am
The usps is full of BS services. Why pay more for priority mail when First class will get it there the same time. Nobody scans the parcels at each arrival point. THey only bitch to scan it when it’s delivered. They don’t care what happens to your mail. As long as it’s not in the post office. You ever get wet mail when its pouring rain out. who cares how important the piece of mail is or if it’s soaking wet. Just get it out of the post office. THe mail is just a number. Mail does get lost. I deliver mail and find so many pieces from another state and sometimes the wrong country. They say don’t go through the mail just deliver it the computers are never wrong. Yeah right. They use second rate technology.
Comment by rob welsh — October 18, 2005 @ 10:50 pm
For the people who say “if you don’t like USPS, then don’t use them” - well, sometimes we have no choice. My company has a government contract which REQUIRES that we send their items via USPS. (I guess the government has to support their own.) The item I shipped yesterday has a value of $8000, yet the USPS will only insure up to $5000. Guess who has to suck up the other $3000 in case of loss!! To top it off, the clerk was specifically told that this package contained DOD items and required a tracking number. Today I tried to enter the number off the slip she gave me, and the website tells me that it is an invalid number. I called the office and was told “she must not have scanned it in” and “there’s nothing we can do about it now”. Let me know if an aux fuel pump for an F-15 shows up at the Atlanta auction….
Comment by Earl — October 19, 2005 @ 3:31 pm
Sometimes, like Earl, we have no choice but to use the USPS. I agree the tracking system is merely smoke and mirrors. Have you noticed that the comment on the tracking page is that the information is updated nightly (WHEN AVAILABLE). “When available” just means if someone at the USPS did their job and scanned in the info.
Give me UPS or DHL any day of the week.
Comment by Ron — November 28, 2005 @ 12:47 pm
Well, I used to like USPS, I really did. I thought they were quick, relatively cheap, and moreover conveinent. That’s what I get for thinking, though.
So, on Dec. 7 I get a package shipped Priority. It has yet to arrive today, the 30th. I just got an Express mail today that was mailed three days ago. The clerk (only helpful one I’ve met so far) was very surprised and said this was “wild”. She said that my package had been “mishandled” all the way here from it’s destination a couple hundred miles away. It was in with regular mail.
Also, it seems they may be covering their asses as the website tracking doesn’t seem to work. As in, the server is not responding to requests. Seems strang don’t it?
Comment by AQS — December 30, 2005 @ 1:05 pm
omigod, ive stumbled upon a mine field! how hilarious.
Little did I know how terrible USPS is, until stumbling upon this website! :O I’m shocked! I had a package with $686 dollars worth of clothing shipped from Florida to New Zealand. From previous experience it takes 5-7 days for items to arrive. I have been checking my tracking number and my item supposedly arrived in NZ on the 28th of december, it is now the 5th of January and USPS tracking is still telling me my package is with customs in NZ, which before finding this website had me worried that my package had been seized… BUT now I’m thinking it’s because USPS is a FUC*ING JOKE!
Comment by Ash from NZ — January 5, 2006 @ 1:53 am
USPS is a joke. I mailed a package to the UK on Dec 05-2005 “airmail priority” . 4 to 10 days delivery time . This package was actuall a 5 gal. drum of Chanel Perfume. Weight was 55 pounds . This container was vertually indestructable. It never was scanned. The tracking numbers come up (not in system”. My local postman says he has done everything he can to locate the package , but no luck. I have contacted every organization associated with international mail but received no word about the package location or condition. I have entered posts on the USPS website offering a large reward for the return of my item.
It has been 30 days = still no word , no de;livery , no return , no answers. Just the usual run-around.
The kicker = The retail value of this item is over $25,000.00 . Do you suspect some
stinky USPS worker decided to take it home ?
I do !!
Up till now , I spend several thousand dollars per year shipping items with the USPS. Never again will I spend more than a 39 cent stamp with them. They stole or lost the most expensive item that I ever mailed in my life. FEDEX will get my business. If i am still in business after loosing 25k.
Comment by David Snow — January 6, 2006 @ 7:52 pm
Hello can anybody tell me how can get information from USPS about my packet , that was shipped on Dec 18, 2005 and has not yet been delivered .I am tracking it for now around 1.5 months. It says foreign international despatch on 18th dec . no further information is available.
acn anything be done to locate it if it has been lost or mishandled ? it is urgent .
Comment by First Time User — February 10, 2006 @ 12:30 pm
USPS, but the SWISS WAY
Here the translated version of how a Swiss Post Tracking looks like. Free of charge with every Express Mail, Insured Mail, Signe Mail and with every Parcel no matter how.
That’s how you get it per Mail in your inbox, a wonderful tool. ;-):
Sent something through international Mail from Swiss Post. They have a high reliability service thanks to the small country we have. That’s an advantage but look:
13.01.2006 09:40:15 M’BUCHSEE | Order received (online)
13.01.2006 09:58:00 M’BUCHSEE | Pickup arranged 11:05 est.
13.01.2006 11:08:15 M’BUCHSEE | Parcel received, 431g
13.01.2006 13:59:45 BERN 12 | Pickup arrived
13.01.2006 15:01:00 BERN 12 | Enters Terminal
13.01.2006 15:50:30 BERN 12 | Exits Terminal - Relay arranged
13.01.2006 15:57:00 BERN 12 | Enroute to customs
13.01.2006 17:23:00 BERN 12 | Arrives at customs
**
13.01.2006 17:40:12 BERN 12 | ANOMALY (31)
13.01.2006 17:48:09 BERN 12 | ANOMALY RECOVERED (32)
**
13.01.2006 17:49:30 BERN 12 | Cleared customs
13.01.2006 18:15:15 BERN 12 | Leaves Terminal
13.01.2006 18:30:00 BERN 12 | Flight arranged
13.01.2006 21:45:12 BERN 12 | Load Sealed in ACFT
*******
Note: The Parcel has been relayed to the United States Post Services, a UPU-Recognized Post Agency. There will be delays in tracking updates and the routing may not be complete. This is due to the different tracking technologies in use and cannot be avoided.
*******
14.01.2006 12:45:00 USPS | KENNEDY SWISS POST XCHANGE
15.01.2006 11:12:00 USPS | JAMAICA NY - RELAY
18.01.2006 08:03:00 USPS | SAN FRANCISCO - RELAY
19.01.2006 09:11:00 USPS | CUPERTION CA - DELIVERED
Just an example of the service:
(31) Parcel exceeded insurance value shown. Customs not allowing export for safety.
(32) Swiss Post has recovered the issue by increasing insurance on it’s cost.
(33) Swiss Post has recovered the issue by increasing insurance on your cost.
(34) Swiss Post has recovered the issue by increasing insurance on the recipients cost.
Comment by Christian Leduc — February 14, 2006 @ 8:30 pm
I am so glad someone agrees!! The USPS “tracking” is such BS! The only time they update the ‘current location of the package’ is 2 days after it’s been delivered. The USPS was, is, and always will be a complete bureaucratic joke. Like the old saying goes, “if they drug-tested in the Post Office, one drug they certainly won’t find is ’speed’”.
Comment by Postal — February 16, 2006 @ 3:37 pm
South Carolina, Year 2006….
I requested the package be scanned when I shipped it Priority Mail. Clerk said, “Yes, we scan all incoming Priority Mail”. Result is NO scan or NO tracking update on the website. Seems like barcodes don’t really mean anything to USPS if you use Priority Mail in SC. I still can’t figure out what is the priority in Priority Mail.
Comment by Eddie — February 25, 2006 @ 2:02 am
Here we go again.
I had purchased some Sheltie ASSA handbooks on Ebay and had them shipped to me from Minnesota to the Chicago area.
I had PAID INSURANCE on the contents to the shipper. He mailed them and insured them, and would’nt you know it, the box was opened and re-taped and missing the 1981-1982 American Shetland Sheepdog Association Handbook. A couple of the other books were damaged with pages torn out!!!
I called the post office, they sent me a form, I filled it out right away. And I have not heard a thing. That was months and months ago.
ARRRRRGGGGGGHHHHHH! They don’t care!
They did not reimburse me what the book was worth or even try to contact me back.
Please don’t ship with USPS. Use FedEx or DHL. Michele
Comment by Michele — June 20, 2006 @ 8:31 pm
I bought an item on Ebay the 7th of January. It is now the 27 of January and still no package through USPS. It was sent with a USPS tracking number, but the item is not listed on their (USPS) delivery list. WHAT’S UP WITH THAT? What good does it do to even make a comment on this website? USPS incompetent employees probably log on to this site and laugh. SEE, WE GOT ANOTHER SUCKER!
Comment by Sonny — January 27, 2007 @ 12:54 am
Unfortunitely Sonny the only good posting here will do is allow you to vent with fellow commiserateors. Problem is the USPS is still delivering cross country on Ponys! (little known fact) The “Tracking” they use is on a Pony identification basis. The Bar codes branded on the Pony’s arse are supposed to be scanned at every outpost across the union. Problem is it’s bloody hard to get Ponys to sit on the bed scanner without breaking them. Consequently most units are down across the country. If this weren’t bad enough my “2nd day air service” left honolulu on a flying pony the 17th of January, bound for me in Oxford, England. It is the 27th (10 days not 2) so I checked the infamous “tracking” site with my number. Turns out they haven’t been able to get Pony’s to fly and my package is still proported to be in Honolulu. /Sigh I guess it is my fault for trusting a valuable shipping job to a company stuck in the 19th century. However for those of you just stuck with the USPS, feel fortunite, after the american end of the shipping gamut, I have the Royal Mail to look forward to on the British end… heh you think Googling “USPS sucks” gets alot of hits
To all you Pony haters out there, I feel ya, to all you USPS employees, thanks for making the saying “going postal” understandable to us all, I feel you as well!
Comment by Pony Express — January 27, 2007 @ 8:39 am
It’s 2007 and I can watch TV on my phone, while my car parallel parks itself but can I find my package through the USPS tracking system ? - NOT A CHANCE - then you call the 800# and the idiot says ” wait 21 days and file a claim” then hangs up. The Feds can OK Billions in spending to bomb foreign governments - How about we send one less bomb and use that billion to upgrade the USPS system that 50 million Americans use everday!!!
Comment by Lost in Translation — January 31, 2007 @ 2:32 pm
I ship many packages a week for my eBay business and I always thought USPS was the cheapest but when a friend showed me http://www.shippingsidekick.com and I realized that FedEx and UPS are comparable in rates and I don’t have to deal with the hassles of the post office. Now I only use the post office for bills.
Comment by Harvey Leidel — January 31, 2007 @ 6:48 pm
Yeah man I would be checking if I didn’t know that my package was shipped. And thank you very much for notified me an hour after its been shipped that its been shipped.
Comment by Josh — February 6, 2007 @ 6:01 pm
I send 500 dollars in cash (I know stupid) to my GF in iowa beacuse she needed it then and I dident have any other option. After takeing about 30 days to arrive it was emptyed of the money and taped shut, YOU USPS HAVE SHIT SO HARD YOU FUCKING COCKSUCKERS? FUCK USPS BOYCOTT THAT FUCKING SHIT!
Comment by Fred Cipriano — February 20, 2007 @ 11:05 pm
I sent a $150 MP3 Player via USPS Global Priority. Sent it at the beginning of the month. It’s now the end of February and no one at the f***ing USPS knows where the hell the package is. For all I know it’s stuffed at the back of some USPS Truck, roaming around Canada without anyone knowing it’s there. So Now I’m Basically out $150 and a Perfectly good MP3 Player. Oh, and Track and Confirm still shows “Item Not Recieved”. A$$holes…
Oh well, USPS is part of the Federal Government so I guess we shouldn’t expect too much out of them… *rolls eyes sarcastically*
Comment by Matt — February 21, 2007 @ 6:41 pm
At least half the time I get something shipped via “Express” Mail, it gets misrouted or delivered a day (sometimes two) later. This is their highest level of service that is guaranteed next day delivery. On each of these occasions, they go back and add a false delivery event to make it look like it was delivered within the guaranteed time.
If you ever get anything shipped USPS, make SURE it is signature required! Otherwise they can just do whatever the hell they want with your package and say “waiver of signature was exercised at the time of delivery”!!
Comment by Kevin — February 21, 2007 @ 8:22 pm
yeah, i fucking hate the usps and everyone who works for it.
in new york city, we have it the worst. i am filled with terror everytime someone sends me something via usps.
the tracking system is a joke. many times, i have had packages “delivered”, at least that’s what it says on the tracking system. only thing is, no one ever delivered the package. this has happened many times to me.
one time, a postal worker rang my bell, he said, “postal service”. i went downstairs to open the door, hoping to pick up a package. when i opened the door, he ignored me and went to the mailboxes. i told him, “you rang my doorbell.” he told me, without even looking at me “just needed to get in.” i wanted to fucking kill that motherfucker.
the post office station close to my house is completely useless. the people there curse you and hang up on you whenever you call them for a question.
in new york we have the most uneducated, least repectful, lowest intelligence people working for the usps. i really hope more post office workers go nuts and kill off their fellow workers. i’m sure the ones who died deserved to burn in hell.
fuck them all!
Comment by unsatisfied customer — February 26, 2007 @ 3:01 pm
USPS Sucks so much! I sent a package to someone in canada. It took 5 days, and I’m in Indiana. SO that wasnt bad. Well this time, I orderec something off ebay, and its beem three fucking weeks. WTF is going on with USPS?
Comment by Tyler — February 27, 2007 @ 2:52 pm
their pieces of shit. i orderd something from pa and its been 8 days and still nothing. and i live in ill. the tracking is a fucking joke. it just keeps saying label created.
Comment by brandon — February 28, 2007 @ 3:57 pm
Well, I guess I’ll add my 2 cents here. 2 weeks ago I got something on ebay and unfortunately the seller decided on sending it USPS. He sent it priority mail though which is supposed to take 2 to 3 days. Well, it took 5 days to get to me! I live in PA and the package was coming from GA. It’s not like it had to go clear across the country or anything! I called them a few times and they kept telling me that it should be here any time now! I also got the old, “94% of priority mail packages arrive within the 2 to 3 day window. Well, I guess I’m the unlucky 6%. BTW, it was shipped to me on a Monday and finally got to me on a Saturday so I’m not counting a Sunday or anything. And yes, the tracking kept saying the shipper created a label for it and said nothing else until well after I received it. Why even have this so called “tracking” when it doesn’t even do that. Either get rid of it or upgrade it to at least UPS and FEDEX level.
Now I’m expecting a package that unfortunately is also USPS and it’s parcel first class which says 2-5 days. I’ll post back and tell you how long this one will take. I’m wiling to bet at LEAST a week. And yes, it still says, shipped has created a label and he said he shipped it 2 days ago. Yes, what a joke!!!!
Comment by Chad — February 28, 2007 @ 4:20 pm
The USPS morons misdelivered my $500 worth of shipment. They “delivered” it to a wrong address, wrong zip code, wrong person. More… it was insured for $500 but they don’t have a signature on fiole even if a signature was requested! No more USPS, because it SUCKS!!! USPS = U.S. (govt.) Pee (on) Us. That’s what it is! USA edcation standards are Third World. Postal delivery - Third World and going down fast!
Comment by John — March 1, 2007 @ 1:14 am
Our misdelivery occurred on Feb. 21, 2007 in Houston, Texas. We suspect a corrupt USPS office in Houston or a postal delivery employee has an innovative mail theft idea. We will report our case to US Postal Inspectors and FBI.
Comment by John — March 1, 2007 @ 1:31 am
You americans are fat spoiled brats. You complain if your mail delivery is 1 or 2 days late. So what? You complain about everything, ou sue everyone, world hates you for that you mama’s spoiled bitches.
Your smiles are fake, you seem nice on the outside, but inside is all evil. You need war in your own country, and hunger, so you learn what really hard life is. Bastards.
Comment by Michelle — March 1, 2007 @ 2:01 am
Well thanks michelle…. although this is about USPS tracking service issues.And while my mail is a few days late im not mad I just want to know where it is. The USPS Tracking system just says shipping info received. And thats all it’s said for 4 days. Not shipped. Just info received. I ordered another part (computer peripherals ) the same day and got it yesterday through UPS. And the reason I have to order online is because I live in a small town that doesn’t have any mac stores. It only has one computer store. Anyway good luck everyone and while yes the US government isn’t doing so hot right now there is an open door policy.
Comment by Jeff — March 2, 2007 @ 12:52 am
LOL @ john! we are not just complaing about late packages. USPS sucks! There tracking website is shit! Im dealing with this right now! I only like UPS but like a dummy i bought shit on ebay…you think i could sue? LOL
Comment by ashley — March 7, 2007 @ 12:15 pm
another annoying thing USPS does is give my mail to the neighbors (FedX does this too). I get the neighbors mail…they get my mail. Its soooo annoying!!! I even got a neighbors check in the mail b4. And magazines always come to my house all bent up and WET! Now i think i can sue!
Comment by ashley — March 7, 2007 @ 12:19 pm
This is an awesome thread. I live in Texas and I got this today. This was “shipped” last Wednesday…….
Service Type: DELIVERY CONFIRMATION
Shipment Activity Location Date & Time
——————————————————————————–
Delivered BIRMINGHAM AL 03/10/07 9:40am
Arrival at Unit BIRMINGHAM AL 03/10/07 5:34am
Enroute ATLANTA GA 03/09/07 12:56pm
Acceptance BELLEVIEW FL 03/07/07 3:20pm
First of all, I’m in Texas, and why the heck did it go to Atlanta at all? The seller confirms the correct address on the label.
Here’s my thoughts. The USPS is just not good at packages, and I don’t think they have the personnel, funding, or technology to ship parcels/packages, or to have a decent tracking system.
However, every mail person I talked to never answered a single question I asked. It’s like they read off of a sheet that listed what I “might ask.” Their answers were very general and unhelpful.
Also, my packages always show up looking like a wild animal has had its’ way with them.
Comment by usps_tracking_sucks — March 12, 2007 @ 1:37 pm
I think that “Michelle”, a few lines up on March 1st is just pissed off because they are a man and their name is Michelle. But at any rate we are not all full of evil, but evil does know evil Michelle.
Comment by usps_tracking_sucks — March 12, 2007 @ 1:43 pm
Can someone who works for the USPS and is knowledgable tell me what the signifigance is of the Jersey City NJ post office? Is it a main routing hub?
I live in Seattle I ordered a record from Chula Vista CA it took 25 days to arrive here the tracking said it left Cali, next scan was in Jersey City NJ???
why would it go East and come back West that makes no sense? I’m not the only one this has happened to recently
comments appreciated
Comment by TC — March 12, 2007 @ 4:43 pm
Hey Michelle my guess is you’re from France
right? you’re one to talk you’re country has been taken over so many times you might as well just hoist up the Islamic flag now and go ha ha
ungrateful cheese eating surrender monkeys!
and back on topic La Poste sucks too!
I’ve lost 2 packages this year through them.
Comment by TC — March 12, 2007 @ 4:57 pm
I don’t know if I have been a victim of theft or not but the tracking information on the USPS site (and Stamps.com) states that my package has been delivered. However, no package showed up. I suspect either:
Someone stole it
or the tracking information is WRONG.
Any ideas, guys?
Comment by Joseph — March 14, 2007 @ 9:47 pm
Yes, I am anxiously awaiting some limited edition nike dunks that I purchased from ebay…and once I got the tracking number (and quickly realized it wasn’t ups or fedex, whom i deal with everyday at work..)I checked it and it said the order had been received in China…then a day later..it had ‘left’ china. Now I sit and wait..no updates..no way of knowing when I should have someone at my apartment to receive the package…complete lunacy.
Comment by cam — March 23, 2007 @ 3:28 pm
My fiancee shipped some of her clothes from Virginia (was working as an Au Pair) to my place in Ontario, Canada … no big deal you would think. Shipped it USPS airmail … that was Oct 2006, still has not arrived as of Mar 2007. I feel someone has stolen it at the shipping PO, because if it was turned back by customs, her Au Pair family would have received it. USPS can’t help us, and they never returned a fax I sent recently. She lost the receipt (!), so no tracking #, but reading through these comments, it doesn’t sound like it would help much anyways!
Comment by Derek Leach — March 26, 2007 @ 8:53 pm
USPS’s tracking is like selling sour milk. It’s milk, of course it is, but it’s freakin’ sour and I can’t drink it!
Sometimes nothing is better than something; as is the case with sour milk… as well as USPS’s tracking
Comment by Crumbfish — March 27, 2007 @ 1:34 pm
Hallelujah! I just received a postcard that I mailed to myself last month. Our local Post Office sucks monkey nuts. The USPS employees can’t read or speak English and they laugh and fart(out of their mouths) when they drop or throw packages. I complained to the Postmaster and he just drools. Yes, slobber. or spit pours out of his mouth. He looks like some sort of freak. Anyway, I like to test the system to piss them off big time. I mail postcards to Woodbridge,CA from Lodi,CA and it averages 3-4 weeks. I sent overnight express mail and it takes from one week to never to deliver. Here is the fun stuff. The post offices are only 3 miles apart. I can mail from one PO and walk to the other PO in less than an hour. Very fucked up system. I tried sending packages insured, they lose it. Pure idiots? No, just clever thieves. I found that if you send a package of Sees brand chocolate candy in the mail, you will probably see the wrapper, label everything in their trash. They just open up mail looking for stuff to steal. So i got them good. I bought a box of Sees chocolates and filled it with dog shit. The “candy” never got delivered, but I wish I could have seen th look on their faces when they illegally stole my mail to eat the dog shit. So I mail “everything” to mess with them. Empty boxes, sent from A to B will be found behind the PO opened…and empty. I have been sending garbage -coffee grounds, used toilet paper- both ends, rotten eggs wrapped in nice looking packages weighed down with rocks or bricks. They hate it. Cool way to mess with them. One time I sent some chocolate candy to myself filled with armed mouse traps. YYYiii when they sneaked open the “candy” to get clipped with my mouse traps. The employees are SLIME. My FAV deal…go to a Raghead store and buy a tube of HENNA. They use this stuff as a fake tattoo. You touch it and you are permanently tatooed. Well I sent some expensive moisturizer to myself, and it never came….but the postal clerk had black dots and streaks all over her damn face. GOTCHA thief. I am thinking of sending myself some expensive poison oak coated gloves. I will wait for the next postal worker who starts itching and scratching. QUIT stealing the mail and just deliver it. Yes you are asswipes.
Comment by MONGO — March 30, 2007 @ 1:21 am
Anybody can screw up, but if you REALLY want something screwed up, you’ve got to let the government do it. I’ve lost more stuff shipped USPS than I can recall. Pathetic and Abysmal do not begin to describe their performance.
I mail a letter from my post office to a PO box at the SAME post office and it has to go 100+ miles away to their regional facility to be “processed” before returning to the same PO. Call me stupid, but is this efficient?
As for Amazon - what a friggin joke. These jackasses have hijacked several of my favorite online retailers. What used to be excellent customer service with a real live representative is now on par with the USPS. Order from an Amazon store and get ready to wait, and wait, and wait. Call them and you get to speak to “David” or “Susan” with curiously thick Indian accents. American corporations believe US consumers are idiots. I will not buy anything through amazon. I’ll gladly pay more elsewhere. You get what you pay for and unfortunately there are still enough shit for brains idiots in this country to support these services
Comment by Jack — April 6, 2007 @ 11:22 am
USPS does not offer a tracking service!!! It is called “Delivery Confirmation”. NOT Tracking!!!!!!!! That is why you can’t Track your items. First learn what it is “service” you pay for……
Comment by jay — April 10, 2007 @ 10:09 pm
Ich besichtige deinen Aufstellungsort wieder bald fur sicheres!
Comment by scarpe — April 12, 2007 @ 6:45 am
Really? USPS doesn’t offer a tracking service? Well, I would agree that it isn’t a tracking service, but it is funny they have a box on their homepage labeled “TRACK & CONFIRM”! Hmm, that doesn’t look like “Delivery Confirmation” to me. Before you tell us to learn what service we pay for, why don’t you learn to read first?! T-R-A-C-K, does that make it easier?
Comment by Will — April 13, 2007 @ 6:47 pm
I hate when ebayer’s ship using the worthless usps. They Suck so bad it makes me sick that they even have a tracking system to let you know somethings been shipped and then you get the item and it still has not been updated. The government is the same worthless operation. Bastered’s
Comment by john axeman — April 21, 2007 @ 11:30 pm
Hi Sam! Photos i send on e-mail.
Green
Comment by Green — April 25, 2007 @ 10:10 am
ITS BULLSHIT AND IT SUCKS. IT WILL NEVER UPDATE JUST LIKE WHAT YOU SEE HERE. I HATE USPS!@w#$
The U.S. Postal Service was electronically notified by the shipper on April 23, 2007 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later.
Comment by USPSSUCKS — April 27, 2007 @ 7:14 am
USPS tracking sucks. But, out of 100 packages I’ve shipped within the last month, I’ve only had an issue with 2. Those 2 problems were customer address issues. Only thing is - it took the USPS over 3 weeks to get the items back to me. Also, sent a package to myself once as a test. USPS showed the item as delivered on confirm - never got the item. Oh well. USPS is pretty fast though with priority. UPS and FedEx have some problems too.
Comment by stan — May 2, 2007 @ 1:26 am
In my experience and I run a business where I have to do a lot of shipping. All of them have issues. UPS have screwed royaly on many occassions. FedEx, have really screwed up the least and their screw ups just really amounted to a delay or two. The USPS are not screw ups as much as they are just plain slow and incompitent. Out of all of the delivery services the one that I’ve had the best experience with and remains screw up free (so far) is DHL. DHL actually works with the USPS. But if I had to hand out the fuckups of the mellinium award it would have to go to UPS. Remember shit is “Brown” or “Brown” is shit, either way it stinks!
Comment by riceroni — May 9, 2007 @ 6:09 pm
I could not agree more. USPS tracking is a joke. Not only do they not update the tracking online they don’t meet the expected delivery dates. When Amazon sends a package via USPS it is the equivalent to dropping it in the local mailbox and then hoping it gets to it’s destination. Not only does it not track the item, several of my packages only say that they have been notified to pick up a package. 10 days later they can’t even confirm if the package was ever picked up!
Comment by UnusuallySlowParcelService — May 23, 2007 @ 1:31 pm
You can get good or bad service from any of the three big shippers. Alot of it depends on the people on each end that handle your package and true, USPS personnel are generally less reliable than the other two. I have personally not had any problems with USPS, but their tracking does suck.
Comment by Randy — May 23, 2007 @ 4:08 pm
Oh, my! The initial blog was written almost 4 years ago. One would have expected USPS tracking system to improve meantime, but I guess that ain’t happening yet. And Amazon still uses USPS. Amazing indeed.
Comment by Ivan — May 29, 2007 @ 11:23 pm
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
Comment by uSPs LIKC MY BALLS — June 2, 2007 @ 2:02 pm
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
USPS IS A PIEC OF SHIT!! THOSE FUCKING RATS SHOULD BURN IN HELL- MOTHER FUCKING PACKAGE THIEFS!!!!
Comment by uSPs LIKC MY BALLS — June 2, 2007 @ 2:03 pm
I too am having an issue with the USPS and their asinine tracking system (which is really just a “confirmation” system, they don’t scan or track ANYTHING). I ordered from a reputable seller on Amazon on May 11th, and the package was shipped on the 17th (confirmed with seller on this one). What does USPS say… “Electronic Shipping Info Received” Doesn’t even say that they picked it up, it was shipped or anything. Not only that, but my pack is late.. 2 weeks LATE.
I should’ve learned from my mother, the same thing happened to her her not 2 weeks earlier. Only she got the seller to send a replacement cause they figured that it had gotten lost in the mail… go figure she gets BOTH packages on the same day.
Heaven forbid that the USPS should have to actually do some work and scan their packages in and out of each location it passes though. I wonder if that would cut down on losing customers packages? You know… knowing where the stuff they’re responsible for is.
Comment by Tim — June 5, 2007 @ 10:59 pm
Wow, this is quite the comment thread. Four years and counting.
Anyway, similar issues here. Ordered a package from Amazon, they estimated 5-10 days for delivery. Within an hour of tracking info being posted, USPS claimed that it was at the local distribution hub and enroute for delivery. That’s where it’s been for the past two weeks. So apparently they can deliver at light speed to the local post office, but the truck is powered by hamsters on wheels so it takes weeks to get it to my actual house.
Also, we always have one or two pieces of our neighbors mail in our box, and they never knock to deliver items (I actually watched once). They just leave a slip in the box claiming that they’ve tried to deliver the item several times and that we have 3 days to pick it up at the post office.
Comment by Dave — June 7, 2007 @ 11:53 am
I just did a google search for “USPS tracking is a joke” and here I am. Ditto to everything said here aside from the comment about them dying. Anyway I am glad to see that I’m not the only numbnuts checking their phony tracking site multiple times daily. I’m sure I’ll cure cancer before I ever get any info on my package.
Comment by John Martin — June 13, 2007 @ 12:23 am
Here’s an idea. Get a nice looking Dell box, or otherwise “something expensive inside” looking one. Drop a giant shit in it, and send it across the country to a nonexisting address. If it doesn’t come back to you, you got your shit jacked.
Comment by aynus wring — June 13, 2007 @ 7:03 pm
really infuriated by USPS.
Use express option quite a lot. Now, in the past two weeks, I’ve had three consecutive items ‘missent’ or misrouted.
Sending me my mail is the only thing you’re supposed to do. Can’t you do it correctly?
Comment by Trevor Dodd — June 16, 2007 @ 8:01 pm
I’ve moved a lot, and thus been serviced by many different local post office locations in this country. I realized at age 18 that the USPS was utterly untrustworthy after being ARRESTED while on vacation in FL b/c my probation office in upstate NY never received two (monthly) restitution payments, and had issued a warrant for my arrest.
Fast forward to now, 7 (totally reformed) years later, and in the past year I 1. Did not receive textbooks ordered online for college till months into the semester, 2. Received a scholarship check TORN IN HALF, in an opened envelope, which was not torn, 3. father’s mail, which was to be held after his move to TX from PA, was somehow forwarded to an address in upstate NY where he hasn’t lived in 4 years, and the latest 4. still waiting for a package from a Barnes & Noble partner that chose to mail my purchase USPS.
And the funny thing is, I never use USPS. I was screwed by other people or merchants choosing to use it.
Comment by Jessie — June 18, 2007 @ 4:07 pm
I found this thread while trying to find an alternate site for tracking USPS packages. I have had packages shipped to me via USPS (which BTW I never use to ship anything) several times, and each time I have not been able to track my package. Not only does the crappy system not track packages, it doesn’t even register the tracking numbers. Each time I have tried using this ridiculous service I’ve either gotten a message saying there is no record of the item or an equally useless one stating that my package shipped, but doesn’t say when, or from where, much less when I could expect to receive it.
I’m currently waiting for a package that I ordered on June 2nd - almost three weeks ago. The merchant confirms it was shipped on the 14th. Over a week ago, but still no package, but what’s most frustrating is the USPS tracking system has “No record of that item.” Exactly how long does it take to deliver a package? It would be one thing if this was an isolated event, but this same thing happens every time. Then inevitably they will attempt delivery when I’m not at home, then I’ll get this note in the mail saying I have to go the Post Office to pick it up. Of course I won’t see it until I get home after 6pm, and the Post Office will be closed so I’ll have to take off at lunch the next day to make a special trip to go pick it up. Or else wait until Saturday. How much more inconvenient could they make this whole process? I won’t even talk about the sorry state of mail delivery. What the hell is the Postal Service doing with taxpayers’ money? They keep going up on the rates, but the service just gets crappier and crappier. Truly sad.
Comment by USPS tracking is useless — June 22, 2007 @ 8:12 pm
FUCK THE USPS. NO TRACKING!!! NO SERVICE!!! U WILL GO DOWN IN FLAMES!! U COCK SUCKERS!!! 2-9 DAY SERVICE HAS TAKEN 16 DAYS U FUCKS!! STILL NO WAY TO SEE WHERE THE FUCK IT IS AT!! NEVER AGAIN WILL I USE U U WORTHLESS FUCKS!!
Comment by c w — June 26, 2007 @ 5:58 pm
I sent a package overnight from the east coast to Seattle. Received 1 week later at a cost of $21.40 for overnight service. When I tried to file a claim for the guarantee, I was told the guarantee for overnight is that if the item does not arrive after 30 DAYS, that it’s guaranteed to be sent back free, but there’s no cash refund. Use Brown or Fedx — USPS is a joke. Speak with a real person now means speak with a real voice when you call 800-222-1811 to get information on lost items. Much of my Amazon orders by USPS take between 2-3weeks.
Comment by Jake Bee — June 29, 2007 @ 10:07 am
This complaint was filed on the website. I have never received a response from the postmaster or anyone. Even after another attempt to send it a month later.
USPS Postmaster General:
I placed an order on Ebay on April 13, 2007 for A Windows Vista Home Premium Program from Tara Neitzey of Blue Nova Computing, 115 West Main Street PO Box 865, Floyd, VA 24091. I paid for the item on the same date Via paypal website in the amount of $118.95 to the Seller. The seller sent the item on April 17, 2007. After waiting for delivery for 5 days I went into my apartment complex manager’s office to ask if I had received a parcel from USPS. This Item was sent Priority mail and should have been received before that time although I had not received any notice of delivery by the mail Carrier of a package left at the office and I always receive a notice in my mailbox when I have a parcel left at the manager’s office (Manager’s Name: Deanna ). I was told by an Assistant to the Manager, Denise that there was no parcel left for me by the mail carrier on 4/20/2007.
On the following Monday April 23, 2007. I contacted the Seller of my item and asked if it had been shipped, that I not received the item. The seller e-mailed me and said the item was sent on the 17th of April and gave me a delivery confirmation number 9101010521297263295375, and said the item had been delivered according the delivery confirmation number on 4/20/07 at 10:20AM.
I went back the Manager’s Office of my apartment complex and told her that I had indeed received a parcel on Friday, April 20th according to the USPS website delivery confirmation. They looked through there bin where they keep parcels etc. delivered to the office by the mail carrier and again told me they had received nothing. So, I waited for the mail carrier to show up at my complex to deliver the daily mail and informed her that I been sent a parcel that showed delivery on 4/20/2007 at 10:20AM. I also told her that I HAD NOT received the usual orange notice in my mailbox informing me that I had a parcel waiting at in the Manager’s office. She said she thought I had received something that day. Although I have been purchasing many items via eBay in the last month to upgrade my computer in order to install this Windows Vista program. So I do not think she could not be sure it was delivered. The mail carrier walked me over to another building in my apartment complex where another Tenant with the apartment number (B-20) who has the same last name that I have (Ortiz). This person has since moved. The Carrier opened the mailbox for this tenant and checked but found no items or notices of delivery with my name on it.
This item was scanned as delivered on 4/20/2007 at 10:20AM. Our mail carrier normally does not deliver mail to our complex until around 12:00 noon. There was no notice of a parcel delivery in my mailbox on Friday, 4/20 I always check my mail before I leave for work at 2:30PM so if I received a package in the office I can pick it up from the office and take the item to my apartment. I do this every time because this same thing has happened to me before about 2 years ago where I had ordered an item on Ebay, it showed it was delivered and it just disappeared never to be found. I had lost $60.00 that time and no one was ever held accountable for the missing item.
Now I don’t know what happened. Either the mail carrier has misdelivered the item to to wrong address and someone got a free Windows Vista program or it was stolen from may apartment complex’s Manager’s office. All I know is I never received the item in question.
Eddie Ortiz
Las Vegas, NV
Comment by Eddie Ortiz — June 29, 2007 @ 5:59 pm
USPS wasn’t doing TOO bad when I lived in Las Vegas. I moved back to Delaware and things have been insane. It took an entire month for a letter to get from DE to Vegas {A MONTH!}. A friend of mine thinks it’s OK to send things USPS (oh it’s just a card ~ it’ll be fine) = Two weeks. Birthday presents? I think I’m out some gifts. He lives 110 miles away and it takes 2 weeks+ to get here! He says next time he’ll just drive them to me himself.
-heavy sigh-
USPS = SHIT
Comment by Snowe — July 5, 2007 @ 8:23 pm
Nearly a year ago my registered mail sent to UK was lost. In February 2007 I went to USPS Post Office. They gave me a wrong form. I filled it out and brought it back. When I brought it back they did not tell me it’s a wrong form (I noticed it myself only now) but they told me it does not work that way. They told me now I must call USPS and submit claims on the phone. I did. 2 months later I called to check the status of my claim for the lost REGISTERED AIR MAIL letter to United Kingdom. USPS told me there is no such claim listed in their system. The person who took my claim simply tossed it into a garbage bin… Then I called and wrote down the USPS reps ID# and submitted my claim again. 2 months later I called and they told me they wil be sending me claim forms in June to get my money back ($43). Waited for the forms for 3 weeks, which never arrived. Called USPS. They told me they really shipped the forms to me, address is correct. They said they will resend fotr,ms again “today” (June 26). They told me it takes 3-5 business days for the forms to arrive. Almost 2 weeks later nothing has arrived yet. I’m thinking should I forget about it or sue the USPS, because I’m tired of dealing with a lying and cheating government agency. I wonder how they expect us to pay taxes in time?
Comment by Nick — July 8, 2007 @ 10:54 am
By the way, I lived in the US for 10 years and I noticed how USPS service deteriorated and became like a Third World postal system.
Comment by Nick — July 8, 2007 @ 10:58 am
yep my package says it left the usa. that’s it. it’s the longest plane ride i’ve ever seen. 5 days and counting.
Comment by Adam — July 12, 2007 @ 12:09 am
Two days after placing a catalog order and being informed that my purchase was shipped by USPS Tracking, I checked with USPS. They could only inform me that they had been contacted for pickup - no tracking information yet available. While reading this site, my doorbell rang and the package was delivered - prior to any information being available. I’m one of the lucky ones I guess; I received my package.
Comment by Bob — July 21, 2007 @ 4:02 pm
I’m a postmaster at a small office in FL. Very sorry to you folks that have had negative experiences. I was looking for P.O. shirts when I came across this. The reason the web site calls it track and confirm is because it is for all of our services. Express, certified, delivery confirmation and signature confirmation. Delivery confirmation is supposed to be scanned on acceptance and delivery. Old equipment in some small offices can not scan accepted, but we all have scanners for delivery.Electronic info recieved means the mailer put a bar code on the piece, but the P.O. doesn’t know if it is actually in the mail stream. I know that there are some problems, that people cheat, because management raises depend on scan scores, but truth be told, most of us are honest,hard workers who do the right thing. I’m all for harsh penalties on anyone who steals. If you really believe they are, contact the Postal Inspectors. They don’t take that lightly. If a postal employee does get caught stealing, they will lose their jobs, all of their benefits and their retirement. They also will probably get jail time. Just so you know, I’ve been a customer of the USPS longer than an employee. I have never had anything lost, but did have an e-bay item delayed and broken. Of course, there were three hurricanes going over our state that month. I made a claim and was paid. Our service is not perfect, but we do handle one billion pieces per day, and let’s be realistic, we never hear about all the right things we do every day. Our carriers save lives on a daily basis. For shut-ins, they are the only link to the ouside world. Last week a carrier found an abducted little girl. They report gas leaks, fires and find people who are hurt inside their homes. I hope some of you will see the good. Who doesn’t love to get a greeting card or letter? You can get correspondence anywhere in our country, including the US Virgin Islands and Puerto Rico in about three days for 41 cents. To me, I think it’s a bargain.
Comment by Sheila — July 24, 2007 @ 8:10 pm
I have sent a package from Dallas to Chicago, they promised me it will reach before noon. And it did reached Chicago by 8:24 am, and they say it cannot be delivered for the day bcos delivery truck already left. So stupid senseless idiots. Why would I send something in express mail, if it cannot be delivered the next day. USPS is useless and these guys are just eating and sleeping may be.
USPS Sucks.
Tracking is a eye wash, no one know in reality where the packages are.
No one picks the phone in the post office.
Customer service is utter useless.
Comment by Chris — July 26, 2007 @ 3:32 pm
I ship thousands of packages from the US mainland to Guam and hundreds back to the mainland…all by USPS Priority Mail. Very rarely do they get lost…like 2 a year perhaps. The delivery is 5-7 days either way. The cost is less than 1/2 of the courier services. Plus the free shipping materials are a big plus.
Comment by Rasmussen — July 26, 2007 @ 11:08 pm
Bravo,Rasmussen! Glad to hear it! We do alot right!!! Better than anywhere else in the world!
Comment by Sheila — July 27, 2007 @ 8:43 pm
“we have the right to have until 5 pm to deliver your mail” FUCK YOU
Comment by L — August 3, 2007 @ 5:01 pm
I am SO glad that I am not the only one who has this problem.
I bought something off of ebay on July 26th, it is now August 6th. They sent it with USPS, it said it would only take 2-3 days. BULL CRAP. I’ve been checking the tracking religously, and the only thing they have said is that I’ve been notified. Well…yeah. USPS is super slow and does not provide any help. I wish I could of chose my shipping method.
Comment by AlexDoane — August 6, 2007 @ 2:11 pm
I buy some things from e-bay on occasion & it is usually sent USPS, but if you want to find out where your stuff is it is like pissing in the wind. Because you sure can’t get any information from the USPS tracking site.
Comment by Garry — August 8, 2007 @ 3:22 pm
I’ve never visited this blog before. I just found it by Googling USPS AND sucks. Right now, I’m waiting to learn the fate of a very substantial check I sent by Certified mail to a local P.O. Box. I sent it on Monday, Aug. 6, then checked in by online tracking the following day. Its status has been “Accepted” ever since Monday.
I called USPS “Customer Service,” at which I managed to reach an actual person after hitting the 0 button several times. She, of course, provided no actual help in locating the Certified envelope, but gave me the phone number of the branch where I took it on Monday.
Calling that number, I reached someone who couldn’t understand that because the address was a P.O. box number I had no idea where the destination was located. He indicated that it would help him find the point of delivery if I knew a cross street or street in the vicinity. Shouldn’t the USPS be able to determine the point of delivery from the ZIP Code, which also had the four-number suffix? His big helpful comment was that it did leave the branch, but that maybe the Certified label wasn’t scanned at the point of delivery.
Maybe it wasn’t scanned at the point of delivery? WHAT WAS THE FRIGGIN’ POINT OF HAVING IT SENT CERTIFIED MAIL, THEN?
So my next step is to call the company to see if my check’s been received, then call the bank to put a stop payment on it - and pay a hefty fee - if it hasn’t.
Obviously, I agree with all here that USPS TRACKING IS A BAD JOKE! And so is Certified Mail.
Comment by Instigator — August 9, 2007 @ 12:46 pm
To all the faithful readers of this blog who express concern about the fate of my untraceable check, I called the company today and they confirmed that they received payment. Although my story ended well,
USPS TRACKING IS STILL A BAD JOKE!
Comment by Instigator — August 10, 2007 @ 1:42 pm
Maybe if you knew how to spell, asdsad, your parcel wouldn’t be lost!!!
Comment by Sheila — August 14, 2007 @ 8:57 pm
Yup I get the same problem with the tracking myself! Isnt it frustrating not to know whether your package is sent or not? especially if it’s not insured or about over $300. Those lazy USPS bastrads! It only take then 1 fucking second to scan the bar code label, and they can’t either bother to do just that!! Fuck them and sack them all, and that includes the customs and excise.
Comment by Alex — August 18, 2007 @ 6:44 am
ha ha my cat have eatten all your mails!!
Comment by postman pat — August 18, 2007 @ 6:59 am
RE comment 15, that USPS offers TWO DIFFERENT services, Track AND Confirm. Amazon issues what they call a USPS TRACKING number with their “Your item has shipped” emails, even though the number is really only a DELIVERY CONFIRMATION number (since the tracking service is more expensive). Amazon sucks. You can’t believe much of anything they tell you on their website. (E.g. “Item is IN STOCK”! Liars!
Comment by Stephen Hoffman — August 18, 2007 @ 2:14 pm
USPS tracking is riduculous. They do their jobs okay though.
Comment by Concerned Citizen — August 21, 2007 @ 2:56 pm
sucks. always in acceptance
Comment by hater — September 4, 2007 @ 1:58 pm
Ironically, as I was reading this website following being told by the ‘tracking’ website that my shipment information had been received (ordered a textbook a week ago from a place in Texas), a knock on the door and it is the post office with my package, the day before class begins. Though the tracking system is a waste of my time and theirs, the delivery system in my experience works well and is typically less expensive than one of the third party couriers.
Comment by B.A. Baracus — September 4, 2007 @ 4:33 pm
Shipment Accepted; August 27, 2007, 4:00 pm, FORT WORTH, TX 76161
Bullet Electronic Shipping Info Received, August 27, 2007
This is all the info I get from a package that is important, and I really do need. It is now September 5th, and usual dosage of junk mail and advertisements came in, but my package did not. First and LAST time I ever accept USPS to ship anything that I need here in a DECENT amount of time.
Comment by Eddie — September 5, 2007 @ 7:27 pm
I have a very expensive Les paul on the way from the states, and all the stupid tracking can tell me is that on the 6th it left the US, 5 days later and it cant tell me anything else???
Must be having a holiday in the Canaries….
Comment by Charlie — September 11, 2007 @ 8:33 pm
Whatever you do, don’t waste your money buying USPS insurance, because it’s UTTERLY WORTHLESS! If your package is lost, you will not get any money out of the USPS no matter what. If your package is damaged, they will simply say it wasn’t packaged properly and you still get nothing. If they deliver it to the wrong address with delivery confirmation, they will say their records show the package was delivered, so too bad for you. So if you think your package is important enough to need insurance, then for heaven’s sake, don’t use the post office! There is a reason they made fun of Cliff Clavin on Cheers–BECAUSE IT’S ALL TRUE!!!
Comment by John — September 17, 2007 @ 2:34 pm
I am expecting a parcel from the US by USPS. I have been tracking the parcel through USPS. The tracking system has just advised me that there was a notice left at a MIAMI address for pick up…THE PARCEL HAD A DELIVERY ADDRESS OF AUSTRALIA!!Should I be concerned??? Do you think it will be on its way here and the Miami thing is just a mistake???
Comment by Not sure — October 14, 2007 @ 4:49 am
I ordered a phone off of eBay 3 weeks ago. It was shipped 2-3 mail. Everyday for the past 2 weeks I still have the missent message on their half ass tracking system. I am starting to wonder if USPS workers are literate or if they are all just obese slobs that just say the hell with everyone, they only pay me $40+K year. I now know why the service is always crying broke; they are staffed with employees that have a third grade level of education. The only reason they have a job is because their cousin, uncle or brother got them in. My big question is what is the difference between USPS and people on welfare? They both take all our tax dollars and do not do one thing for it. We are not a 3rd world country, so why the hell is our mail service work like they are based in one. I would like to thank our government on the great job of staffing and organizing our postal service to the best of their ability. What a damn joke.
Comment by Netdk — October 21, 2007 @ 2:51 am
TRACK & CONFIRM:
Yesterday’s Update - USPS sucks fat ass.
Today’s Update - USPS still sucks big fat ass.
Tomorrow’s Update - USPS will still suck big fat hairy ass.
Comment by USPSfatASS — October 25, 2007 @ 9:19 pm
well if you think delivery confirmation is tracking its not. many people beleive that/ it is what it is DELIVERY CoNFIRMATIN….confirmation of delivery. if u wanted actual traking u have